Privacy Policy
Updated 26 October 2026 · Karnna Smartphone Repair
Information you choose to share
When you call, email or contact Karnna through WhatsApp, you may provide your name, contact details, device model, symptoms and other information needed to respond to your request. The repair finder builds a WhatsApp message in your browser. It does not itself send or save an enquiry to a Karnna website database.
How information is used
Information shared with the team is used to answer enquiries, coordinate service, assess repair requests, provide estimates, communicate repair updates, maintain necessary records, prevent misuse and meet applicable legal obligations.
Third-party services
Karnna does not sell personal information. WhatsApp, email, social media and Google Maps operate under their own policies. Following a link or sending a message uses the chosen provider. Information may be disclosed when required by law.
Device data
Back up important data before service where possible. Remove sensitive information and discuss any testing access with the technician. Device locks should only be disabled when needed and after discussion. Data-related risks should be discussed before restoration or work that may affect stored data.
Website data and storage
This website does not use advertising analytics or a marketing cookie system. Device and issue selections stay in the current page session. Hosting providers may process technical access information to serve and protect the website. Hosted versions are also subject to the host platform’s access and privacy practices.
Security, retention and your choices
Reasonable steps are taken to protect service information, retained only as needed for service, records or legal requirements. No electronic system is completely secure. You may request correction or deletion of enquiry information, subject to applicable recordkeeping obligations.
Contact
For privacy questions, email karnnasmartphonerepair@gmail.com or call +91 81083 65143.