Repair questions.
How much time should I allow for an iPhone repair?
Repair time depends on the issue, inspection and parts availability. Share your model and symptoms with Karnna; the team explains the expected timeframe before you approve work.
Is same-day screen replacement available?
Call with your iPhone model before visiting. The team checks the required screen and availability, then confirms the expected timing after assessing the device.
Can you help if my iPhone has liquid damage?
Yes. Karnna can inspect a liquid-damaged iPhone and assess repair options. Turn it off, avoid charging it and bring it in promptly. The outcome depends on the damage; repair and data recovery are not guaranteed.
Can I bring in an iPad or a MacBook?
Yes. Karnna supports iPad, including Air, Pro and mini models, as well as MacBook Air and MacBook Pro. Ask the team to confirm the repair options for your exact model and fault.
What should I do about my data before service?
Back up important files where possible. Screen, battery and charging-port work focuses on hardware, but no repair is entirely free of data-loss risk. Discuss any software restoration or backup needs with the team before work starts.
Can I walk in, or should I book ahead?
You can visit the repair centre without an appointment. For a major repair, call +91 81083 65143 first to discuss your device and confirm availability. Current opening hours and directions are on the Contact page.
Where is Karnna’s repair shop in Mumbai?
Visit Shop No. 8, Second Floor, Thakkar Shopping Centre, Gyan Nagar, Mhatre Wadi, Borivali West, Mumbai 400092. Use the directions on the Contact page or call +91 81083 65143 for help finding the shop.
How can I pay for my repair?
Confirm your preferred payment method with the team before visiting. Ask for a repair receipt showing the work, parts used and any applicable warranty details.
Are the displayed repair prices fixed?
The prices shown are starting figures. Your device model, selected parts and inspection affect the final estimate. The team confirms the cost before chargeable work begins.
Do you replace phone and iPad batteries?
Yes. Smartphone and iPad battery replacement are available services. Share your model and the symptoms so the team can assess the appropriate option.
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